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Now call us Popular®

Same great service.
Simpler new name.

Since our parent company’s founding in 1893, our dedication to our customers and our communities has been a defining characteristic of our brand. We’ve built our reputation on commitment, sustained by dedication and fueled by ambition.

Over the past few years, we’ve grown as a bank and in our ability to serve you. Whatever your needs and goals, we’re here to help make the most of your money.

  • Saving for college
  • Opening your first checking account
  • Buying your first home1
  • Getting a loan for your business1
  • Appointing a dedicated private banker
  • Preparing for retirement

We chose the name Popular to preserve our heritage and show that we’re still the same bank our customers know and love – but we’re also evolving bank-wide to change with customer needs. As Popular, we unify into one brand centered around you.

Our culture, values, and team members will continue to reaffirm our commitment to you and our communities. Our look, products and services will continue to improve with you in mind.

As we move into the next chapter of our brand, we look forward to growing our relationship with you. Let’s continue to achieve success together, now as Popular.

Our Values, Designed with You in Mind

Simplification, Innovation, You

Steps we are Taking to Simplify Your Experience

1. Keeping Things Simple.

Nothing will change with your accounts. All debit cards, credit cards, checks, account numbers, deposit and loan rates, and login credentials will remain the same.

2. Launching a New Website.

In April 2018, we unveiled our new website, and we think you’re going to love it. Easier to navigate, faster to log in, quicker to find answers. It will save you time so you can focus on what matters most. Save it in your bookmarks: www.PopularBank.com.

3. Enhancing our products and services.

We’re always streamlining our products and services and adding new ones, like Popular Private Client and Popular Mortgage. All to better serve you.

4. Giving our branches a modern, high tech makeover.

Each of our branches are being enhanced with modern design and technology, enabling improved self-service options and speedier solutions.

 

Frequently Asked Questions

 
 

Why are you changing your identity?

Our business has evolved. It was time for our brand to evolve too.

How did Popular arrive at this identity?

It’s important for us to strike the balance between preserving our heritage, of which we are very proud, and showing our transformation into a modern, full-service bank. Popular is the perfect name for us because it’s a direct nod to where we come from, but it’s also strong, simple and memorable, which will help set us up for future success.

Has Popular officially changed its name?

Yes. Our brand name, is Popular. Our legal name, what you’ll find on your disclosures, is Popular Bank.

Is Popular still a “Community Bank”?

Since our parent company’s founding in 1893, our dedication to our customers and our communities has been a defining characteristic of our brand. We will always be focused on supporting our communities, even if the word “Community” isn’t in our name.

Will my account and login details remain the same?

Yes, your account and login details will remain the same.

How will this affect my banking experience?

Your banking experience will continue to get better and simpler. From our redesigned website, to improved products and services, and clearer communications, we are excited to show you a better way to bank.

What’s the new website?

Our new website is www.PopularBank.com. We suggest you save it in your bookmarks for easy access. Don’t worry, if you find yourself typing www.popularcommunitybank.com, the URL will automatically redirect to www.PopularBank.com.

Are you the same company as Banco Popular de Puerto Rico?

No. While we share the Popular brand and are both subsidiaries of the same parent company, Popular, Inc., we operate as two separate banks. Having an account with us does not give you an account with Banco Popular de Puerto Rico.
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