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Popular Text Banking lets you easily and securely request up-to-date information about your account by sending a text message (SMS) on your mobile device.1 With our simple text commands, you can check your account balance, view your recent history, and more.
Enroll your mobile number to get started.
To use text banking commands with your Popular Bank account, you will first need to enroll your mobile number.
Sign in to your account.
Sign in to your Popular Online Banking account and go to All → Settings → Mobile Banking
Enroll your mobile number.
Click the Add Text Banking button and provide your mobile carrier and number. After reviewing and agreeing to the terms, click the Enroll button.
Verify it's you.
You will receive an SMS message with your activation code from 81563. Enter the code in your browser to complete your enrollment. Please be certain to only enter the 6-digit code. Your account will not be enrolled in Text Banking until verification is complete.
What text banking commands can I use?
Text these commands to 81563 to access your Popular Bank account through SMS message. For the most complete list of available commands, send a text message with the C command.
Balance
B
Summary of balances available for all accounts
History
H
Summary of recent transactions per account
Command
C
List of commands available in Text Banking
Help
HELP
Help content for Text Banking
Login
L
Receive the address (URL) of the Mobile Banking site
Recover
R
Receive the address (URL) of the Mobile Banking site and a new activation code
Stop
S
Disable all text services
Ways you can use Popular Text Banking.
Text banking is a convenient way to stay connected to your Popular Bank account when you need it.
No access to the internet.
When you have a bad internet connection or the WiFi crashed, text banking commands offer a quick and easy way to manage your account.
Mobile app is down.
If the mobile banking app is temporarily unavailable, you can still access your account information by sending us a text.
Can’t make a phone call.
If you’re unable to call us, you can still check your account balance and recent transactions using our text banking commands.
Frequently asked questions about Popular Text Banking.
Text banking is a text message (SMS) service that gives you access to your account(s) via text messaging on your mobile device. It's a fast and easy way to look up account balances or recent account history by sending a text banking command.
Send text banking commands to Popular Bank at
81563. You can add this number to your mobile contact list for easy access.
Yes, a text messaging and/or data plan is typically needed to use Popular Text Banking. Check with your carrier for details about data rates and charges.
Yes, however, text banking requires that your mobile device be set up with a mobile carrier that supports text messaging (SMS). Check with your carrier for details about data rates and charges.
No, text banking commands are not case-sensitive. They can be sent in lowercase or uppercase.
To opt out your Popular Bank account from text banking, text
S to 81563. This will disable all text services from Popular Bank.
Still have questions about text banking?
We’re always here to help. Stop by one of our branch locations or contact our
Customer Care Center if you have any additional questions about text banking or any of our online banking services.
1Standard mobile carrier charges and fees may apply. For more details, please refer to the Popular Mobile Banking User Agreement.
Please never share your Popular account details with anyone. Popular will never ask you for your password through email, social media or a third-party website. Learn more.
This is a hyperlink to a third-party website, as described in our Weblinking Practices. Note that such third party's respective privacy policy and security practices may differ from those of Popular or its affiliates. Neither Popular nor any of its affiliates assumes any responsibility, nor do they control, endorse or guarantee any aspect of your use of any linked third-party website. Hyperlinks to third-party websites are solely for informational purposes and for use at your own risk.
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This is a hyperlink to a third-party website, as described in our Weblinking Practices. Note that such third party's respective privacy policy and security practices may differ from those of Popular or its affiliates. Neither Popular nor any of its affiliates assumes any responsibility, nor do they control, endorse or guarantee any aspect of your use of any linked third-party website. Hyperlinks to third-party websites are solely for informational purposes and for use at your own risk.
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