PPP Loan Forgiveness

Learn about eligibility requirements, deadlines, and instructions for completing your application online. 

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Important things to know about PPP loan forgiveness.

Why should I apply?

Why should I apply? 

Loan forgiveness is not automatic. Submit your application to be considered for partial or full forgiveness of your loan.

Am I eligible to apply?

Am I eligible to apply? 

You’re eligible to apply for loan forgiveness as long as your PPP loan amount was used during your loan forgiveness covered period.

When should I apply?

When should I apply? 

You can apply at any time up to the maturity date of your loan. However, we recommend that you apply as soon as possible.

How should I apply?

How should I apply? 

Complete your application for PPP loan forgiveness by following the simple, step-by-step instructions on our online platform.

Start your application for PPP loan forgiveness on our online platform.

Follow these simple steps to complete and submit your application for loan forgiveness.

  • Sign in to your account.
    Sign in to our online platform with the same email address and password you used when you first applied for your PPP loan.
  • Start the application.
    Click Start Forgiveness Application to launch your application for loan forgiveness within our online platform.
  • Verify your PPP loan.
    Enter your Business EIN and PPP loan number, which can be found on your PPP loan closing documents, to verify your loan.
  • Confirm details about your loan.
    For loans over $150K, upload documents that show how and when you used your PPP funds during your loan forgiveness period. For loans under $150K, no additional documents are required.
  • Review and sign.
    Review and confirm the information you provided, sign and initial any required sections, and click Finish to submit your completed application. 
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PPP Loan Forgiveness FAQs

Receive guidance on general questions about loan forgiveness, eligibility, and steps to submit your online application. 

The FAQs reflect recent guidance from the SBA and may see further updates. Check back with us on our website for the latest announcements regarding PPP loan forgiveness.

General questions

  • No. You must apply to be considered for loan forgiveness.

  • If you received a First Draw or Second Draw PPP loan and used your loan amount on certain expenses during your 8- to 24-week loan forgiveness covered period, you are eligible for loan forgiveness.   

    Qualifying expenses include payroll costs (60% of your loan amount must be used toward payroll costs for full forgiveness). Qualifying, non-payroll expenses may include mortgage obligations, utility payments, property damage costs, worker protection expenditures and others (up to 40% of your loan can be used toward non-payroll expenses).

    Please visit the SBA website for more details on which business expenses qualify for forgiveness.

  • The SBA determines the final amount for loan forgiveness. You may receive partial or full forgiveness of your loan depending on a few factors.

    One requirement for forgiveness is that your loan must be used toward qualifying business expenses, as outlined by the SBA. In addition, for full forgiveness, at least 60% of your loan amount must be used toward payroll costs.

    Please visit the SBA website for more details. 

  • The loan forgiveness covered period refers to the specific time period during which you need to use your loan amount to receive forgiveness. The covered period begins on the date you first receive your PPP loan and ends on a date during the 8- to 24-week time period that follows (you choose the ending date).

    For example, if you first received your PPP funds on August 3, 2020, your covered period ended on a date between September 28, 2020 and January 19, 2021.

  • You can apply for forgiveness any time up to the designated maturity date of your PPP loan. However, if you apply within 10 months from the end date of your loan forgiveness covered period, your PPP loan payments, interest, and fees will be deferred during this time. 

    For example, if your covered period ended on January 19, your deferral period will last until early November 2021.

    After your 10-month deferral period ends, you will be required to begin payment on your principal loan amount plus interest.

  • To apply for loan forgiveness, please contact the original lender of your PPP loan.

  • Once you submit your completed application on our online platform, our review may take up to 60 days before we forward your application to the SBA. During our review period, you are not required to make any loan payments.

    Once the SBA receives your application, they may take up to an additional 90 days to review and approve your application for loan forgiveness.  

Application questions

  • If you received a loan amount over $150K, gather payroll service reports and tax filings that show evidence of your payroll coasts. To prove qualifying, non-payroll expenses, collect bank account and mortgage statements, rental agreements, cancelled checks and other payment receipts that show these expenses existed prior to February 15, 2020, and that you then paid these expenses during your loan forgiveness covered period.

    If you received a loan amount under $150K, no additional documentation is required. However, you should keep these records at hand in case they are requested by the SBA.

    In addition, locate your PPP loan closing documents to identify your SBA PPP loan number and Business EIN. You will need these to later verify your loan.  

  • Sign in to our online platform at PopularSBA.com to get started. 

  • Use the same email address that you provided when you first completed your PPP loan application on our online platform. You should have received an automated email from our team in Fall 2020 confirming your email address for sign-in.

    If you never received our automated email or cannot find your sign-in email address, please call our Customer Care Center. We'd be glad to help.

    Customer Care Center
    1-866-454-7777
    Monday-Friday, 8am-5pm ET

  • If you’ve signed in to our online platform before but can’t remember your password, click on the Forgot Password link, and we will email you instructions on how to reset your password. 

    You can also call our Customer Care Center for further assistance.

    Customer Care Center
    1-866-454-7777
    Monday-Friday, 8am-5pm ET

  • You will need to have your SBA PPP loan number and Business EIN to verify your loan on our online platform. 

    Please refer to your PPP loan closing documents to find this information. You can also reach out to your Relationship Manager or call the Customer Care Center for assistance.

    Customer Care Center
    1-866-454-7777
    Monday-Friday, 8am-5pm ET

  • Please connect with your Relationship Manager or call our Customer Care Center.

    Customer Care Center
    1-866-454-7777
    Monday-Friday, 8am-5pm ET