Download the free Popular Mobile Banking app today.
Financial Relief Options
Personal Banking Customers
Please note: We are experiencing high call volumes at this time. Please expect longer than normal wait times when calling our Care Centers.
If you are experiencing financial hardship, we're here to help. We may be able to offer payment assistance options for your existing personal loans, home equity lines of credit and home mortgages. You matter to us. Connect with a Popular Bank team member to learn about options that may support you and your family during this challenging time.
Options for Personal Banking Customers
Call us if you need help with your existing personal loans and home equity lines of credit.
If you are having difficulty making mortgage payments, we may be able to offer payment assistance. Check your statement to see how your mortgage is serviced, then call us. If your mortgage is serviced by Popular Bank, call us at
1-800-597-3289. If your mortgage is serviced by Popular Mortgage Services, call us at 1-888-499-3356 or fill out our online form.
Please never share your Popular account details with anyone. Popular will never ask you for your password through email, social media or a third-party website. Learn more.
This is a hyperlink to a third-party website, as described in our Weblinking Practices. Note that such third party's respective privacy policy and security practices may differ from those of Popular or its affiliates. Neither Popular nor any of its affiliates assumes any responsibility, nor do they control, endorse or guarantee any aspect of your use of any linked third-party website. Hyperlinks to third-party websites are solely for informational purposes and for use at your own risk.
You are leaving PopularBank.com and being redirected to a page on one of our affiliated websites.
Please click “Continue” to proceed.
Hello,
You are now leaving Popular Bank’s web page and being redirected to the Virgin Islands region of Banco Popular de Puerto Rico.
Please click “Continue” to proceed.
Online Banking just got an update.
Our online user experience is getting an update to be more mobile friendly, but your access remains the same.
Never share personal or account information such as your social security number, banking account information, or passwords with anyone. Popular will never ask you for personal or account information through email.
You were redirected to the United States' region.
If you wish to change your preferred region, please, select from the upper right corner menu.
Important Update
The Speedpay® link to pay your loan is changing on December 16, 2020. If you have saved this link in your bookmarks please be aware that the old link will no longer work after December 16.
This is a hyperlink to a third-party website, as described in our Weblinking Practices. Note that such third party's respective privacy policy and security practices may differ from those of Popular or its affiliates. Neither Popular nor any of its affiliates assumes any responsibility, nor do they control, endorse or guarantee any aspect of your use of any linked third-party website. Hyperlinks to third-party websites are solely for informational purposes and for use at your own risk.
Para ver el contenido de esta página, necesitas actualizar a la última versión de Internet Explorer o utilizar otro navegador como: Chrome, Safari o Firefox.
To view the following page you should update your Internet Explorer with the latest version. You may also use other browsers, such as: Chrome, Safari or Firefox.
United States
