Popular Bank Coronavirus Updates - COVID-19

We’re continuing to monitor the impact of coronavirus / COVID-19 as it relates to our in-branch experience and services.


We want to assure you that your safety, as well as that of our branch teams, remains our top priority.

In line with the safety measures strongly recommended by local, city and state governmental officials, we have adjusted our operating hours in our physical branches to reduce our employees’ and customers’ risk of exposure to coronavirus / COVID-19.

As the situation continues to develop, our branch network operating hours are subject to change.

Branch Operating Hours

As of July 9, 2020, all of our South Florida branch locations will be drive-thru only. To meet with a banker please call to schedule an appointment. Our New York and New Jersey branches remain open Monday through Friday with social distancing measures in place. All branches will remain closed on Saturdays until further notice. Our Customer Care Center continues to provide full service during operating hours. Online and Mobile Banking are also available 24/7.


All Popular Bank Branches
Monday - Friday 9am - 4pm
Saturday Closed
Find a branch

Financial Relief Options

If your day-to-day has been impacted by the uncertainties around COVID-19, we may be able to offer financial relief options for your personal and business accounts. Please connect with us—we are here to help.

Important Updates from Popular Bank


Please check out our blog or visit our branch locator for the latest updates concerning our branch hours or the plans we’re putting in place to better serve you during this time.