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Our Promise - About Popular Bank
Our Promise
Our customers are our first priority. We will honor the trust you have placed in us and take that responsibility to heart by listening and ensuring that your needs are met in a timely, efficient and safe manner. We appreciate you and your business and promise to help you achieve your financial goals.
We believe in and care immensely about Our People because they are the hearts and minds behind our vision. We promise to share rewards and recognition, attract and retain highly talented and engaged people, create on-going learning and development opportunities, challenge mediocrity, and learn from our mistakes. We expect a passion for and commitment to excellence, and a clear focus on developing strong customer relationships while driving profitable revenue growth.
Popular is deeply rooted in each of our communities. Your story is our story. Honoring our corporation’s century-old commitment to provide banking and financial services to those in need, we stand loyal to those values and promise to work to strengthen the social and economic well-being of the communities we serve. We promise to support, stay connected, and volunteer our time & energy to serving our communities.
We promise to make decisions based on a long-term view, deliver financial returns commensurate with a high-performing community bank.
Please never share your Popular account details with anyone. Popular will never ask you for your password through email, social media or a third-party website. Learn more.
This is a hyperlink to a third-party website, as described in our Weblinking Practices. Note that such third party's respective privacy policy and security practices may differ from those of Popular or its affiliates. Neither Popular nor any of its affiliates assumes any responsibility, nor do they control, endorse or guarantee any aspect of your use of any linked third-party website. Hyperlinks to third-party websites are solely for informational purposes and for use at your own risk.
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Online Banking just got an update.
Our online user experience is getting an update to be more mobile friendly, but your access remains the same.
Never share personal or account information such as your social security number, banking account information, or passwords with anyone. Popular will never ask you for personal or account information through email.
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Important Update
The Speedpay® link to pay your loan is changing on January 28, 2021. If you have saved this link in your bookmarks please be aware that the old link will no longer work after December 16.
This is a hyperlink to a third-party website, as described in our Weblinking Practices. Note that such third party's respective privacy policy and security practices may differ from those of Popular or its affiliates. Neither Popular nor any of its affiliates assumes any responsibility, nor do they control, endorse or guarantee any aspect of your use of any linked third-party website. Hyperlinks to third-party websites are solely for informational purposes and for use at your own risk.
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